Continue reading " />

Help Center / Setup eM Client for EWS

To add your email account to eM Client follow the instructions below.

IMPORTANT NOTE: These instructions are for setting up your account using Exchange Web Services which will sync your email messages, contacts, calendars, and tasks. If you have a large Inbox (> 5000 messages or 1Gb in size) you should configure your eM Client to use IMAP instead (along with CalDAV & CardDAV for calendars & contacts if needed).

1.  If this is the first account you are setting up in eM Client you will automatically be taken to the New Account Wizard, otherwise go to TOOLS > ACCOUNTS and select [NEW ACCOUNT].

2.  Click on the MAIL button on the New Account Wizard.

em_EWS_01

3.  When the Mail section expands, click on EXCHANGE followed by the [NEXT] button.

em_EWS_02

4.  On the Server Information screen enter the following:

Email Address: Your email address.
User Name: Your email address.
Password: The password for your email account.

When complete click on the [NEXT] button.

em_EWS_03

5.  If the New Account Wizard cannot determine the correct settings enter the following in the SERVER field:

https://smartermail.scarabmedia.com/ews/exchange.asmx

Click on the [NEXT] button to continue.

em_EWS_04

6.  In the Account Details you can leave the default settings of your email address or change these as desired (The “Your Name” field is how the FROM: field appears on your emails. The “Account Name” is only visible to you and is how this account will appear in your eM Client settings.)

Click on [NEXT] when complete.

7.  Click on the [FINISH] button to complete adding your account.

em_EWS_06

Once setup eM Client will begin synchronizing your email messages, calendars, tasks, and contacts. This may take several minutes depending on how many entries you have in your account.

NOTE: As of eM Client version 6 there is a known issue with data corruption caused by the synchronizing of Drafts. Please see Database is missing or is corrupted for instructions on how to disable automatic Drafts in eM Client to resolve this potential issue.

Posted in: Email, Setting Up Email Client

Comments are closed.