One of our upstream providers has notified us of scheduled a maintenance outage on May 16th, 2019 between 12:00am and 4:00am PDT. During this maintenance outage they will be conducting firmware upgrades on core equipment, adding additional equipment to provide redundancy and changing traffic patterns to optimize circuits.

Customers can expect intermittent connectivity issues to all services during this window. There will be a few interruptions of service lasting between 7-10 minutes during this window. There may also be additional brief interruptions and instability each lasting under a minute long during this window as traffic is rerouted.

Every effort will be made to minimize downtime and work in stages to allow backup equipment to keep services online while primary equipment is serviced.