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Google Apps Partial Outage

google_appsUsers of Google Apps or GMail may be faced with a “Temporary Error (500)” message. This also affects Google Drive and the Google Apps Admin Control Panel/API.

The Google Apps Status Dashboard at shows Service Disruption for all services and a Service Outage for all Postini Mail Services.

This outage only affects those Scarab Media customers who have opted to use Google Apps instead of our standard offering of Smartermail for their Mail/Web-Mail/Contacts/Calendar/Notes/Tasks/Instant Messaging/File Sharing. All Scarab Media hosted services are unaffected by this partial outage at Google.

Google Update: 4/17/12 9:42 AM
We’re investigating reports of an issue with Google Mail. We will provide more information shortly.

Google Update: 4/17/12 10:18 AM
Our team is continuing to investigate this issue. We will provide an update by 4/17/12 11:18 AM with more information about this problem. Thank you for your patience.

This issue is affecting less than 2% of the Google Mail user base. The affected users are unable to access Google Mail.

Google Update: 4/17/12 10:24 AM
Google Mail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.

Google Update: 4/17/12 10:46 AM
The problem with Google Mail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.




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