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Help Center / Setup Mac Mail (OS X) for EWS

Exchange Web Services (EWS) is a newer data synchronization protocol that seamlessly syncs email messages, contacts and calendars with Apple Mail, iCal and Address Book.

Follow these steps to set up Apple Mail to sync with SmarterMail via Exchange Web Services :

  1. On your Mac, open System Preferences.
  2. Click Internet accounts.
  3. Click Exchange.
  4. Complete the display name, full email address and password fields.
  5. Click Next.
  6. Enter the URL 
  7. Click Next.
  8. An account summary screen will display. Click Continue.
  9. Click Add Account.

Apple Mail is now configured to sync with SmarterMail. Depending on how much data there is to synchronize, the first sync may take a few minutes.

NOTE: For mailboxes that store large volumes of email (>5000 messages or several GB in size), it is highly recommended that they be set up to connect using IMAP instead as EWS performance may suffer when processing large volumes of email.

Posted in: Email, Setting Up Email Client

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