It is possible that if an email client on your network has the wrong User Name or Password that after 10 failed login attempts in an hour span our Intrusion Detection Systems would automatically block your network connection temporarily for 60 minutes. After 10 more failed login attempts it would block your network connection indefinitely for Brute-Force Hacking until manually removed by us.

If you are receiving this error message when Sending or Receiving email with your email client, please verify your IP Address from one of those computers receiving the error by going to the following site: http://www.whatismyip.com.

Contact us immediately via email at support@scarabmedia.com or file a Support Ticket at http://support.projecta.com/osticket and provide us with your email address and IP Address so that we can unblock your network connection and provide you with the correct credentials (user name & password) to prevent you from being blocked in the future.

Posted in: Email