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Help Center / How do I retrieve my Junk E-Mail Folder?

One person’s trash is another person’s treasure and so can it be with Junk E-Mail. It is generally assumed that the higher probability a message has of being Spam the less likely it is desired to be seen. By default Medium and High probability of Spam is quarantined in the Junk E-Mail folder which is never retrieved when using POP3 or IMAP to retrieve your email.  However, there are times when you may want to view the contents of your Junk E-Mail (such as repeatedly having a number of “False Positives” get quarantined). In such cases there is a way to retrieve your Junk E-Mail folder and it’s contents.

  1. You can login to your webmail at https://smartermail.scarabmedia.com and view it in the web interface.
  2. You can configure your email client to retrieve your Junk E-Mail Folder and it’s contents.

To configure your email client, for IMAP you would just click on the Junk E-Mail Folder and “Subscribe” to it. For POP3 you would need to configure an additional account in your email client using the settings below:

Incoming Server (POP3): smartermail.scarabmedia.com
Port: 995
Use SSL: Yes
Username: Your email address+Junk_E-Mail@yourdomain.com (i.e., info+Junk_E-Mail@scarabmedia.com)
Password: The password for your account.

Posted in: Email

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