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Help Center / Setup Apple iOS (iPhone and iPad) for IMAP

To add your email account to Apple iOS (iPhone or iPad) as an IMAP account, follow the instructions below:

1. From your device’s main screen click on the SETTINGS icon.

2. Select MAIL, CONTACTS, CALENDARS from the left-hand Settings pane (Newer versions of iOS will have PASSWORDS & ACCOUNTS instead).

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3. Click on ADD ACCOUNT Account Settings pane.

4. Select OTHER from the Add Account screen.

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5. Click on ADD MAIL ACCOUNT in the right-hand Other Settings pane.

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6. Enter your Name, Email Address, Password, and a Description into the New Account fields, as below, and click on the [NEXT] button when complete.

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7. Enter the following information on the IMAP screen, as below, and click on the [NEXT] button when complete.

For both the Incoming Mail Server and Outgoing Mail Server enter the following:

Host Name: smartermail.scarabmedia.com
User Name: your full email address (i.e. johndoe@mydomain.com)
Password: your password

 

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8. Once it is complete VERIFYING these settings, you should have the screen below and can click on the [SAVE] button.

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After following these steps if you experience problems sending email please see https://news.scarabmedia.com/help-center/i-cannot-send-email-with-ios-device-iphoneipad/ for an additional changes that you will have to make to the advanced Outgoing SMTP Server settings on your Apple iOS device.

Posted in: Email, Setting Up Email Client

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